Terms & Conditions | SAMSKARA TRIBE

SAMSKARA TRIBE S.L

TERMS & CONDITIONS

Version: 19 August 2026

These General Terms & Conditions (“Terms”) govern purchases, supply relationships and services provided by Samskara Tribe S.L. (“Samskara”, “we”, “us” or “our”), including sales through www.samskaratribe.com, direct B2C sales, wholesale and B2B sales, bulk ingredient supply, private label manufacturing and packaging, and related commercial services.

Samskara Tribe S.L.

Carrer Mina de la Ciutat 81 BJ

08042 Barcelona, Spain

CIF/VAT No.: B75325423

Commercial Registry details: Inscrita en el Registro Mercantil de Santa Cruz de Tenerife, hoja TF 70037353. Folio electrónico IRUS. 1000436258885.

Email: [email protected]

These Terms apply together with any applicable quotation, pro-forma invoice, order confirmation, specification, private label agreement, SEPA mandate or other document expressly incorporated into an order.

Mandatory statutory rights of consumers are not affected by these Terms.

1. B2C AND B2B CUSTOMERS

A Consumer/B2C Customer is a natural person acting primarily outside their trade, profession or business.

A Business/B2B Customer includes companies, self-employed persons, professionals, retailers, distributors, manufacturers, hospitality businesses, resellers and any other customer purchasing for commercial or professional purposes.

Certain clauses below apply only to B2B Customers and are identified accordingly.

Where a person represents a company or organisation, that person confirms that they have sufficient authority to place orders and bind that organisation.

2. ACCEPTANCE AND INCORPORATION OF THESE TERMS

Customers must be given access to these Terms before or at the time the relevant contract is formed.

Acceptance may occur through:

acceptance at online checkout;
signature of a quotation, order form, account-opening form or agreement;
issue of a purchase order referring to our quotation;
payment of an invoice, pro-forma or deposit;
authorisation of a SEPA mandate relating to the commercial relationship;
written or electronic instruction to commence procurement, manufacture, packing or dispatch;
approval of artwork, specification, sample or production instruction;
collection or acceptance of goods; or
any other conduct clearly demonstrating acceptance of the order after receipt of these Terms.

B2B four-day objection period

Where these Terms or a link to them are sent to a B2B Customer with a quotation, order confirmation, pro-forma invoice, commercial account document, SEPA documentation or similar communication, the Customer should communicate any objection in writing within four (4) calendar days of receipt and before instructing Samskara to proceed.

Silence alone shall not constitute acceptance where applicable law requires express consent.

However, where the Customer has received these Terms and subsequently proceeds with the transaction through payment, PO issuance, SEPA authorisation, artwork or specification approval, production instruction, collection, delivery acceptance or other performance, such conduct shall constitute acceptance to the extent permitted by law.

In an established B2B commercial relationship in which these Terms have previously been incorporated, absence of a written objection within four calendar days following notice of their continued application may be treated as confirmation that these Terms continue to govern subsequent orders, to the extent permitted by law.

3. ELECTRONIC COMMUNICATIONS

The Customer accepts email and other agreed electronic communications as valid methods of exchanging quotations, invoices, specifications, certificates, notices and contractual documents.

A B2B communication sent to the email address supplied by the Customer shall be deemed delivered when transmitted without an electronic delivery-failure notification, unless the Customer proves otherwise.

Customers are responsible for keeping their billing, delivery, contact and email details current.

Electronic acceptance records, emails, order records, payment records, SEPA mandate records and similar records may be retained as evidence of the commercial relationship in accordance with applicable data-protection law.

4. ORDER OF PRECEDENCE

If documents conflict, the following order applies unless expressly agreed otherwise:

individually signed contract or private label/manufacturing agreement;
Samskara order confirmation or accepted quotation;
expressly agreed product specification;
these Terms;
general catalogue, website or marketing information.

Purchase conditions appearing solely on a Customer's purchase order or internal procurement document shall not override these Terms unless Samskara expressly accepts those conditions in writing.

5. QUOTATIONS AND ORDERS

Quotations remain valid for the period stated on the quotation or, where no validity period is stated, for seven calendar days.

Submitting an enquiry or receiving a quotation does not oblige Samskara to accept an order.

Orders become binding once accepted or confirmed by Samskara.

Samskara may refuse or limit a B2B account, credit facility, order, sample request, confidential-document request or commercial relationship for legitimate reasons including credit risk, capacity, regulatory concerns, suspected misuse, fraud, confidentiality concerns or previous non-payment.

No customer receives territorial, product, marketplace, sector or customer exclusivity unless expressly agreed in writing.

Forecasts, estimated volumes and purchasing intentions are non-binding unless expressly identified as binding commitments.

6. PRICES

Unless expressly stated otherwise:

B2B prices exclude VAT, transport, customs duties and destination-country taxes;
prices apply only to the quantity and specification quoted;
freight or pallet charges may be separately invoiced;
currency-conversion and bank charges are borne by the Customer where applicable.

Obvious typographical or pricing errors may be corrected before an order is accepted.

Commodity, packaging, freight and raw-material costs may change between quotations. Once a fixed-price order has been formally accepted, its price will not be changed except where the order itself permits adjustment or circumstances arise outside the agreed scope.

7. VAT, CUSTOMS AND CUSTOMER INFORMATION

Customers must supply accurate legal name, VAT number, billing address, EORI details and other information reasonably required to determine tax or customs treatment.

Where a B2B Customer supplies incorrect, invalid or incomplete information resulting in VAT, duty, penalties or other amounts being assessed against Samskara, the Customer shall reimburse Samskara for amounts attributable to the incorrect information, to the extent permitted by law.

Any VAT exemption, reverse-charge treatment or intra-Community supply treatment is conditional on the legal requirements being satisfied.

For exports or sales outside the agreed delivery territory, the B2B Customer is responsible for destination-country import permits, registrations, customs formalities and local regulatory requirements unless Samskara has expressly agreed otherwise.

8. PAYMENT TERMS

Payment is due on the date shown on the quotation, invoice, order confirmation or agreed commercial account terms.

Samskara may require:

full prepayment;
a deposit;
staged payments;
SEPA Direct Debit;
bank transfer;
card/Stripe payment; or
another expressly agreed method.

Granting credit terms on one or more orders does not oblige Samskara to grant credit on future orders.

Samskara may reduce, suspend or withdraw a B2B credit facility where payment history, credit information, insurance coverage or other reasonable commercial circumstances justify doing so.

Unless legally permitted or expressly agreed, Customers may not withhold, deduct or set off disputed sums against unrelated invoices.

9. LATE B2B PAYMENTS

A B2B payment not received by its contractual due date is overdue without requiring any additional reminder where applicable law so provides.

Samskara may claim:

contractual or statutory late-payment interest;
statutory recovery compensation, including the fixed amount provided under Spanish late-payment legislation where applicable;
additional reasonable and documented collection costs permitted by law;
bank, rejection and payment-processing costs attributable to the Customer where legally recoverable.

Samskara may also:

suspend pending orders;
suspend production or dispatch;
withdraw credit terms;
require advance payment for future orders;
suspend access to preferential pricing;
place the account on commercial hold; and
where legally permissible, declare other outstanding amounts immediately due following material or repeated default.

Collection activity does not waive Samskara's right to pursue the full debt.

10. SEPA DIRECT DEBIT AND STRIPE

Where the Customer provides a SEPA Direct Debit mandate, the mandate operates in addition to these Terms and does not replace the underlying payment obligation.

SEPA Direct Debit may be processed by Stripe or another authorised payment service provider.

Where a recurring or reusable mandate has been authorised, Samskara may initiate collection of invoices or other amounts properly falling due under the commercial relationship and within the scope of that mandate, subject to applicable SEPA notification requirements and the mandate terms.

The Customer must:

provide accurate account-holder and IBAN information;
ensure sufficient funds are available;
inform Samskara promptly of changes to the relevant account; and
not knowingly provide an account for which the required authority is absent.

A SEPA mandate may be revoked in accordance with applicable payment rules. Revoking a mandate prevents future authorised collection under that mandate but does not cancel, discharge or reduce invoices or other contractual debts already owed to Samskara.

Similarly, a bank return, rejection, reversal, chargeback, refund or SEPA dispute does not by itself determine whether the underlying commercial debt is valid.

Where an invoice remains legally due following a reversal, the Customer remains responsible for settling it by another payment method.

Samskara may recover reasonable rejection, reversal and collection costs from B2B Customers where permitted by law.

Nothing in these Terms limits mandatory rights available to an account holder under applicable SEPA or payment-services legislation.

11. RETENTION OF TITLE — B2B

To the extent legally permitted, ownership of B2B goods remains with Samskara until all amounts due for those goods have been paid in full.

Risk may pass before ownership as provided under the delivery terms.

Until ownership passes, the Customer shall not intentionally pledge or encumber unpaid goods and, where reasonably practicable, shall keep them identifiable.

Samskara's retention of title does not affect mandatory food-safety or traceability obligations.

12. PRODUCT CHARACTERISTICS AND NATURAL VARIATION

Many Samskara products are agricultural, botanical or minimally processed natural products.

Natural variations may occur between crops and batches in characteristics such as:

colour;
aroma;
flavour;
texture;
density;
particle size;
solubility;
appearance;
moisture within specification;
crop origin;
harvest characteristics; and
sensory profile.

Such normal variation does not constitute a defect where the product complies with the binding specification applicable to the order.

Website photographs, samples and previous batches are illustrative and are not guarantees that future agricultural batches will be visually or sensorially identical.

13. SPECIFICATIONS

Where a particular chemical, microbiological, physical, organic, nutritional or other parameter is essential to a B2B Customer's intended application, it must be expressly agreed in writing before the order is confirmed.

Only specifications expressly incorporated into the order are contractual specifications.

General website descriptions, historic analyses, supplier averages, samples, previous batches and marketing material are not substitutes for a binding specification.

14. TECHNICAL DATA SHEETS, COAs AND DOCUMENTATION

Depending on the product and transaction, Samskara may provide documentation including:

Technical Data Sheets;
Certificates of Analysis;
microbiological results;
allergen information;
organic certification information;
certificates of origin;
declarations;
flow charts; or
other supplier or laboratory documentation.

A Certificate of Analysis (COA) applies only to the batch or sample identified on that certificate unless expressly stated otherwise.

A Technical Data Sheet (TDS) describes the product generally at the time of issue and may be updated.

Natural variation, sampling methodology, laboratory methodology and measurement uncertainty must be considered when interpreting analytical documentation.

Customers relying on technical documentation for manufacturing, labelling, audits, product registration or onward sale should ensure that they possess the current version applicable to their batch.

Samskara may redact supplier identities, pricing, confidential commercial information or proprietary information where disclosure is not legally required.

Standard documents may be provided without charge. Extensive questionnaires, bespoke declarations, third-party platform forms, additional laboratory testing, audit work or regulatory consultancy may be subject to additional charges and lead times where notified in advance.

15. ANALYTICAL OR QUALITY DISPUTES — B2B

A Customer disputing a product on analytical or technical grounds must:

stop using or distributing the disputed batch where appropriate;
preserve the original product and packaging;
identify the batch/lot and quantity concerned;
provide the relevant analysis and test methodology; and
allow Samskara a reasonable opportunity to investigate.

Where independent retesting is appropriate, an accredited laboratory and suitable test methodology should be used.

If a properly conducted independent analysis confirms material non-conformity attributable to Samskara, Samskara will bear reasonable agreed testing costs.

If the product complies with the agreed specification, additional testing requested by the Customer may be charged to the Customer.

16. ORGANIC / ECOLOGICAL PRODUCTS

A product is supplied as certified organic only where expressly identified as such in the applicable commercial documentation.

Organic status relates to the product, operator, activities and certification scope recognised under applicable legislation and certification arrangements.

Certificates or evidence of organic status may be supplied where reasonably required and legally/commercially appropriate.

A Customer may not alter, misuse or present a Samskara organic certificate in a manner suggesting that:

the Customer itself is certified where it is not;
unrelated products are certified;
activities outside the certificate's scope are certified; or
a certificate belongs to another legal operator.

B2B Customers remain responsible for determining whether their own storage, repacking, processing, importing, labelling or selling activity requires separate organic registration, notification, control or certification.

17. FOOD-SAFETY AND REGULATORY RESPONSIBILITY

Samskara will comply with food-safety and regulatory obligations applicable to activities under its control.

A B2B Customer who stores, processes, mixes, repacks, relabels, imports, exports, distributes or resells the goods is responsible for the legal obligations applicable to those activities.

The Customer must maintain appropriate traceability and storage records.

Where products are supplied for a particular B2B application, dosage, formulation, destination country or regulatory category, the Customer must verify that the intended use is lawful unless Samskara has expressly undertaken that regulatory assessment in writing.

A product's suitability as a conventional food, food ingredient, food supplement ingredient, cosmetic ingredient or another regulated category may differ by jurisdiction and intended use.

18. ALLERGENS AND CROSS-CONTACT

The applicable product label and current specification are the authoritative sources for declared allergen information.

A statement that a particular allergen is not an ingredient must not automatically be interpreted as a guarantee of absolute absence unless an express specification or legally recognised claim provides otherwise.

B2B Customers processing, mixing, repacking or handling the goods are responsible for allergen risks introduced after delivery.

19. STORAGE AND HANDLING

Customers must follow storage instructions appearing on the label, specification or accompanying documents.

Unless a product requires different conditions, dry ambient products should generally be protected from moisture, excessive heat, direct sunlight, pests, contamination and strong odours.

Samskara is not responsible for deterioration attributable to improper storage, handling, transport after risk transfer, repacking, opening, contamination, mixing or processing by the Customer or a third party.

Once packaging has been opened, the original best-before period may no longer represent the same quality expectation.

20. BEST-BEFORE DATES AND SHELF LIFE

A “best before” date primarily concerns expected product quality and must be distinguished from a legally applicable “use by” date.

For B2B orders, where a particular minimum remaining shelf life is required, the Customer must state this before order confirmation and Samskara must expressly accept it.

Unless a minimum remaining shelf life has been expressly agreed, Samskara does not guarantee a specific number of remaining months merely because previous batches carried a longer shelf life.

As a commercial policy, Samskara will not intentionally dispatch shelf-stable B2B stock with fewer than six months remaining before its stated best-before date without disclosing this before dispatch, unless the product naturally carries a shorter shelf life or a different arrangement has been agreed.

Acceptance of a quotation or order confirmation expressly identifying a batch or best-before date constitutes acceptance of that batch/date.

Best-before periods assume correct storage in unopened original packaging.

21. DELIVERY DATES AND LEAD TIMES

Delivery and production dates are estimates unless expressly stated to be guaranteed.

Lead times begin only once all conditions necessary to proceed have been satisfied, which may include:

receipt of deposit/payment;
final artwork approval;
final specification approval;
packaging availability;
raw-material availability; and
receipt of information or documents required from the Customer.

Samskara is not responsible for delays caused by the Customer's late approvals, incomplete instructions or failure to pay.

Partial deliveries may be made where commercially reasonable unless expressly prohibited by the order.

22. DELIVERY ADDRESS AND FAILED DELIVERIES

The Customer is responsible for providing a complete and accurate delivery address, contact person, telephone number, delivery restrictions and unloading requirements.

Additional charges arising from an incorrect address, refused delivery, unsuccessful delivery attempt, lack of unloading facilities, missed appointment or Customer-requested redelivery may be charged to the B2B Customer.

Where a B2B Customer fails to collect or accept completed goods, Samskara may charge reasonable storage, handling and redelivery costs.

23. RISK IN DELIVERY

For Consumers, risk transfers in accordance with mandatory consumer law.

For B2B Customers, risk transfers in accordance with the Incoterm or delivery condition stated in the quotation/order.

Where no Incoterm or different written arrangement is stated, risk shall, to the extent legally permitted, pass when the goods are handed to the carrier for transportation to the Customer.

Title may remain with Samskara until payment notwithstanding transfer of risk.

24. RECEIPT, DAMAGE AND B2B CLAIM DEADLINES

B2B Customers should inspect goods immediately upon receipt.

Visible transport damage, missing cartons, damaged pallets or externally apparent issues should be recorded on the carrier's delivery document and reported to Samskara as soon as possible, preferably within 24–48 hours, together with photographs.

For packaged commercial goods, complaints relating to externally verifiable quantity or quality must in any event be made within the period required by applicable commercial law and, where Spanish commercial law applies, within four calendar days after receipt where applicable.

Claims concerning qualifying internal or latent defects must be made within the applicable legal period and, where Article 342 of the Spanish Commercial Code applies, within 30 days following delivery.

The Customer must preserve the affected goods, packaging, labels and batch information while a claim is investigated.

These contractual procedures do not remove rights that cannot legally be excluded.

25. B2B RETURNS

B2B goods may not be returned without prior written authorisation from Samskara.

Except where goods are defective or non-conforming, Samskara is not obliged to accept B2B returns arising from:

change of mind;
excess stock;
slow sales;
incorrect forecasting;
Customer ordering error;
inability to resell;
marketplace restrictions affecting the Customer;
changes in the Customer's own commercial strategy; or
expiry resulting from the Customer's inventory management.

Custom-produced, private label, repacked, opened or specially procured goods are normally non-returnable except where legally required or materially non-conforming.

Issuing a complaint does not authorise the Customer to deduct amounts from Samskara invoices without an agreed credit note.

26. CONSUMER WITHDRAWAL AND RETURNS

Consumers have the statutory right of withdrawal where applicable.

The statutory withdrawal right does not apply in circumstances provided by law, including where applicable:

goods made to the Consumer's specifications or clearly personalised;
goods liable to deteriorate or expire rapidly;
sealed goods unsuitable for return for health or hygiene reasons once unsealed; and
other statutory exemptions.

Nothing in this clause restricts Consumer rights concerning defective, damaged, incorrectly supplied or otherwise non-conforming products.

Applicable procedures are further described in Samskara's Refund/Return Policy.

27. PRIVATE LABEL AND CONTRACT PACKING

Private label projects are subject to the quotation, approved specification and any project-specific agreement.

A project does not enter production until Samskara has received all required approvals, information and payments.

Quoted prices may depend on minimum order quantities, packaging quantities, ingredient volumes and production assumptions.

Changes requested after approval may result in additional cost and revised lead times.

28. PRIVATE LABEL ARTWORK AND LABEL APPROVAL

The Customer must approve the final artwork in writing before printing or production.

The Customer is responsible for checking:

brand name and trademarks;
spelling;
translations;
barcodes;
addresses;
claims requested by the Customer;
product positioning;
commercial text;
design;
country-specific statements; and
Customer-supplied regulatory information.

Samskara remains responsible for regulatory obligations legally imposed on Samskara and will not knowingly manufacture or label products contrary to applicable law.

However, unless expressly contracted as a regulatory consultancy service, Samskara's review or assistance does not constitute comprehensive legal approval of the Customer's brand, claims, trademark rights or destination-market compliance.

Samskara may refuse any requested statement, health claim, nutrition claim, label or design it reasonably considers unlawful, misleading or commercially unsafe.

29. RESPONSIBILITY FOR PRIVATE LABEL FOOD INFORMATION

Responsibility for food information shall follow applicable food-information law, including the identity of the food business operator under whose name the product is marketed.

Where the Customer's name or brand appears as the responsible food business operator, the Customer must ensure that information supplied or approved by it is accurate and legally compliant.

Nothing in these Terms attempts to transfer away a statutory responsibility that applicable law places directly upon Samskara.

30. PRINTING AND PACKAGING TOLERANCES

Small commercially unavoidable differences may occur between proofs and finished packaging, including colour, print positioning, cut, seal position, texture or material appearance.

Such variations are not defects where they fall within normal printing/manufacturing tolerances and do not materially impair legal compliance or usability.

Private label production quantities may vary by up to ±5% from the ordered quantity due to normal manufacturing yield unless another tolerance is agreed.

The Customer will be invoiced for the actual conforming quantity produced within that tolerance.

31. CUSTOM PACKAGING, DEPOSITS AND UNUSED MATERIALS

Deposits for private label or custom projects may become non-refundable once Samskara has committed costs for ingredients, printing, labels, packaging, tooling, external services or production capacity.

Customer-specific printed packaging, labels or materials purchased for a project are the economic responsibility of the Customer unless otherwise agreed.

If a project is discontinued, remaining Customer-specific packaging may, at Samskara's option and after reasonable notice, be:

supplied to the Customer;
stored at the Customer's cost; or
destroyed/recycled where appropriate,

subject to payment of outstanding amounts.

32. PRIVATE LABEL CANCELLATION

Before procurement or production begins, Samskara may accept cancellation subject to administrative costs already incurred.

Once Customer-specific ingredients, packaging or labels have been ordered, the Customer is responsible for committed non-recoverable costs.

Once manufacturing or packing has begun, the full agreed production cost may become payable.

33. CUSTOMER-SUPPLIED MATERIALS

Where a Customer supplies ingredients, packaging, labels, artwork or other materials, the Customer warrants that they are suitable, lawful, correctly identified and free from third-party rights infringement.

Samskara is not responsible for defects originating exclusively from Customer-supplied materials that could not reasonably have been identified before use.

Additional handling, testing, quarantine or disposal costs may be charged where Customer-supplied materials are unsuitable or non-compliant.

34. PRODUCT RECALLS AND REGULATORY INCIDENTS

Both parties shall cooperate promptly with legitimate food-safety investigations, withdrawals, recalls and requests from competent authorities.

B2B Customers must maintain sufficient traceability to identify onward recipients where legally required.

Where Samskara reasonably requests information necessary for a regulatory investigation or recall, the Customer must provide relevant traceability information without undue delay.

Costs shall be allocated according to responsibility for the event.

Where a recall or corrective action results from a manufacturing or compliance failure attributable to Samskara, Samskara will bear responsibility to the extent legally applicable.

Where it results from the Customer's storage, repacking, processing, unauthorised claims, incorrect artwork, instructions, misuse or regulatory non-compliance, the Customer shall bear resulting costs to the extent legally permitted.

No party shall make misleading public statements regarding a recall or investigation.

35. RIGHT TO SUSPEND OR WITHDRAW PRODUCT

Samskara may temporarily suspend sale, manufacture or delivery where reasonably necessary because of:

suspected food-safety risk;
regulatory investigation;
certification issue;
laboratory concern;
authority instruction;
recall;
supplier alert; or
other legitimate compliance concern.

Such precautionary suspension does not itself constitute an admission that a product is defective.

Where appropriate, Samskara will investigate and communicate next steps.

36. PRODUCT USE AND HEALTH INFORMATION

Food, ingredient and nutritional information provided by Samskara is general information and does not constitute individual medical advice.

Individual responses to foods, botanicals and nutritional products may vary.

Customers should follow the applicable label and seek appropriate professional advice where necessary, particularly in relation to allergies, pregnancy, medication, medical conditions or use by vulnerable groups.

No statement should be interpreted as guaranteeing a specific health, performance, concentration, weight-management or therapeutic outcome.

Products are not intended to diagnose, treat, cure or prevent disease except where a product is lawfully authorised for such purpose.

37. REPACKING, PROCESSING AND RESALE — B2B

Once a B2B Customer processes, blends, repacks, relabels or otherwise alters a product, the Customer assumes responsibility for the activities and changes under its control.

The Customer must not:

alter batch or traceability information misleadingly;
make unlawful claims;
misrepresent origin or certification;
use Samskara's name without authorisation;
represent an altered product as unchanged Samskara product; or
use Samskara documentation in relation to unrelated material.

38. CONFIDENTIALITY AND COMMERCIAL DOCUMENTS

Non-public prices, supplier information, formulations, private label proposals, samples, manufacturing information, specifications and commercial documents supplied in confidence shall remain confidential.

Technical documents and COAs may be shared with regulators, auditors, customers or professional advisers where reasonably necessary in connection with the purchased goods, but must not be falsified, altered or intentionally presented as relating to another product or batch.

Neither party acquires ownership of the other's trademarks, confidential information or intellectual property merely through a supply relationship.

39. INTELLECTUAL PROPERTY

Samskara owns or licenses the intellectual-property rights in its website, Samskara branding, photographs, text, designs and proprietary materials unless otherwise stated.

Private label Customers retain rights in trademarks, logos and original materials supplied by them.

Unless expressly assigned in writing, Samskara retains ownership of its existing packaging templates, production methods, know-how and reusable design elements.

40. MARKETPLACE AND CUSTOMER COMMERCIAL PERFORMANCE

Samskara does not guarantee that B2B products will achieve any particular:

resale volume;
marketplace ranking;
Amazon Buy Box position;
retailer acceptance;
profit margin;
search ranking;
commercial turnover; or
customer demand.

Commercial resale risk remains with the B2B Customer.

41. FORCE MAJEURE AND SUPPLY DISRUPTION

Samskara shall not be liable for delay or failure caused by circumstances reasonably outside its control, including natural disasters, crop failures, extreme weather, fire, flood, war, civil disturbance, epidemic, governmental measures, port disruption, customs delays, strikes, carrier disruption, power failure, major equipment failure, regulatory detention, raw-material shortage or material supplier failure beyond Samskara's reasonable control.

Samskara will take commercially reasonable steps to minimise disruption.

Where a force majeure event makes performance materially impossible for an extended period, either party may have rights to terminate the affected unperformed portion of the order, subject to payment for completed work and non-recoverable committed custom costs.

42. B2B LIABILITY

Nothing in these Terms excludes liability that cannot legally be excluded, including liability arising from fraud, wilful misconduct, death or personal injury where applicable, mandatory product liability or other non-excludable statutory liability.

Subject to the above and to the extent legally permitted, Samskara shall not be responsible to a B2B Customer for indirect or consequential commercial loss, loss of anticipated profit, loss of market opportunity, loss of goodwill or loss arising from the Customer's own downstream commitments.

Where legally permitted, Samskara's aggregate contractual liability concerning a specific affected B2B order shall ordinarily be limited to the amount paid or payable for the affected goods or services, except where a higher liability is imposed by mandatory law or expressly agreed in writing.

43. B2B CUSTOMER INDEMNITY

To the extent legally permitted, a B2B Customer shall indemnify Samskara against third-party claims and reasonable resulting costs attributable to:

Customer-created unlawful claims;
Customer-approved artwork containing incorrect Customer information;
trademark or intellectual-property infringement in Customer materials;
improper storage or processing after risk transfer;
unauthorised relabelling;
misuse of organic or regulatory documentation;
destination-market non-compliance for which the Customer accepted responsibility; or
alteration or misuse of Samskara products after supply.

The indemnity does not apply to the extent the loss was caused by Samskara.

44. DATA PROTECTION AND PAYMENT PROVIDERS

Personal data is processed in accordance with Samskara's Privacy Policy and applicable data-protection legislation.

Information may be shared where lawful and necessary with service providers such as payment processors, Stripe, banks, logistics providers, insurers, professional advisers, laboratories, certification bodies, regulatory authorities and debt-collection providers.

Payment-service providers may apply their own terms and privacy policies.

45. ASSIGNMENT AND DEBT COLLECTION

A B2B Customer may not assign a material contractual right or obligation without Samskara's prior written consent.

Samskara may, to the extent legally permitted, assign or transfer receivables to a bank, insurer, factoring company, collection provider or other financing/collection entity.

46. WEBSITE USE

Website content is provided for lawful personal or commercial evaluation of Samskara products.

Samskara's copyrighted content, photographs, graphics, text and proprietary material may not be commercially reproduced or republished without permission.

Unauthorised interference with the website, malicious software, scraping intended to damage the service, impersonation or unlawful use is prohibited.

Third-party websites linked from Samskara's website operate independently and Samskara is not responsible for their content merely by linking to them.

47. CHANGES TO THESE TERMS

Samskara may update these Terms prospectively to reflect changes in law, operations, payment methods or commercial practices.

The version applicable to an individual order will normally be the version in force when that order is accepted.

Updates shall not retroactively alter a confirmed order unless legally required or expressly agreed.

For established B2B framework relationships, Samskara may notify Customers that updated Terms will apply to future orders.

48. NO WAIVER

Failure by Samskara to enforce a contractual right on one occasion does not constitute permanent waiver of that right.

Acceptance of a late payment does not automatically amend future payment terms.

49. SEVERABILITY

If any provision is held invalid or unenforceable, the remaining provisions remain effective to the maximum extent permitted by law.

The invalid provision shall, where legally possible, be interpreted or replaced in a manner closest to its legitimate commercial purpose.

50. GOVERNING LAW AND JURISDICTION

These Terms and contracts with Samskara are governed by Spanish law, without prejudice to mandatory consumer protections applicable under European Union or other applicable legislation.

For B2B disputes, the parties submit, to the extent legally permitted, to the courts of Barcelona, Spain, unless another dispute mechanism or jurisdiction has been expressly agreed in writing.

For Consumers, this jurisdiction clause does not restrict any mandatory right to bring or defend proceedings before the courts provided by applicable consumer-protection and jurisdiction law.

51. LANGUAGES

These Terms may be made available in Spanish, English and other languages.

For Spanish consumer transactions, the legally required Spanish-language information shall be made available.

Where different language versions exist and a discrepancy occurs, the Spanish version shall prevail to the extent legally permitted, except where mandatory consumer law requires another interpretation.

52. CONTACT, COMPLAINTS AND NOTICES

Contractual notices and complaints may be sent to:

Samskara Tribe S.L.

Carrer Mina de la Ciutat 81 BJ

08042 Barcelona, Spain

Email: [email protected]

Customers should identify the relevant order/invoice number, product, batch and nature of the matter so that it can be investigated efficiently.

By placing an order, signing or accepting a quotation, issuing a purchase order, making payment, approving production, entering into an applicable SEPA mandate, or otherwise proceeding with a transaction after being provided these Terms, the Customer acknowledges receipt of and agrees to these Terms to the extent permitted by applicable law.

Our Contact Details:

Samskara Tribe S.L

Carrer Mina de la Ciutat 81 BJ,

Barcelona 08042,

Spain

Tel 0034 622 367 433

Email [email protected]